TERMS & CONDITIONS
Please read the terms and conditions displayed before using the paulabjewellery.com website. By using the paulabjewellery.com website or of this account, you are deemed to have read the terms and conditions and be bound by them.
PLACING AN ORDER AND PAYMENT
By completing an online order, You are making an offer to purchase the product at the price on our website.
Payment must be made at the time of submitting the online order. Payment can be made by Visa, MasterCard or Amex only. You warrant that you are an authorised user of the credit card used to complete payment.
All online orders placed through this website are subject to confirmation and acceptance by PaulaB Jewellery & Accessories. We will email you with confirmation of the receipt of your online order. PaulaB Jewellery & Accessories may reject your online order for any reason and refund any payment made by you, at any time prior to dispatch.
The online order must be paid in full immediately upon entry into the Agreement. All transactions are settled in Australian Dollars (AUD). The conversion rate varies from day to day with the current exchange rate. Many banks also charge a small currency conversion fee, contact your bank or credit provider for details.
PaulaB Jewellery & Accessories prices may vary in the event of price changes or mistakes on this website without prior notice to you. If PaulaB Jewellery & Accessories requests payment for increased prices, you may cancel the order. Notification of your wish to cancel the order in these circumstances must be received within seven (7) business days of the announcement of the increase.
RETURN POLICY
All sales are subject to our Returns Policy (click here).
FAULTY POLICY
We aim to provide you with products of the highest standard and quality. If you have received a product with a manufacturing fault, please contact us as soon as you receive your order. This way we can guide you through the returns process and help resolve the problem. Please provide our team with images of the damage, defect or fault for a preliminary assessment.
If the product is confirmed to have a manufacturing fault, we will replace the product or refund the price of the product to your original payment method at your request. If the product is found not to have a defect or deemed out of warranty, we will ship the product back to you.
It does not constitute a defect, if in our reasonable opinion, the product has, following the sale to you, become of unacceptable quality due to fair wear and tear, misuse, categorised within a 5% discrepancy for colour as screens may vary or failure to use in accordance with care for instructions.
Please see our full Returns Policy for more information.
STORE CREDIT
Store credits are applied to the account registered with the same email address used to place your order. Store credits cannot be transferred to other accounts. Store credit is valid for three (3) years. Any balance that remains after 1 year will not be available for use. Store credit does not accrue interest nor can it be redeemed or refunded for cash. If an order made using store credit is cancelled or returned, the portion of the purchase attributable to the store credit will be restored to your account only.
PROMOTIONAL CODES
PaulaB Jewellery & Accessories occasionally has special offers that can be applied to your order by using a promotional code. In order to take advantage of these promotions, you must enter the promotional code in the space provided during the checkout process and hit the "apply" button. The value of the promotion will be applied to your order automatically.
If you have not applied the promotional code but order was placed during the event contact our team straight after you’ve placed your order. It is up to PaulaB Jewellery & Accessories discretion to refund you the discounted amount.
Please note, only one promotional code may be used per transaction. Unless otherwise specified each promotional code may only be used once per customer.
LIMITATION OF LIABILITY
PaulaB Jewellery & Accessories has provided information on this website as accurately as possible. We take all precautions possible to keep the details of your orders and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party acquires unauthorised access to any data you provide when accessing or ordering from the website.
To the extent permitted by law, all guarantees, warranties or representations which are not specifically stated in this Agreement are excluded. If PaulaB Jewellery & Accessories is liable for breach of an obligatory guarantee or implied warranty or representation, PaulaB Jewellery & Accessories obligation is, at its option limited to the replacement of the products or the supply of equivalent products, the repair of the products or the payment of having the products replaced or repaired.
INTELLECTUAL PROPERTY
PaulaB Jewellery & Accessories asserts copyright and all other intellectual rights on this internet site and code used to create it, unless stated otherwise. PaulaB Jewellery & Accessories also reserves copyright and all other intellectual property rights in all its documents and images appearing on or linked to this web site. Users of this website may download a single copy of these documents or images for their personal use only.
PRIVACY POLICY
Please see our privacy policy (click here)
YOUR USE OF THE WEBSITE
You agree that you will use this website in accordance with these terms and conditions and that you will not use this website for any unlawful purpose.
You will not violate or attempt to violate the security of this website. You will not hack into this website, PaulaB Jewellery & Accessories computer systems or the computer systems of other users of this website. Hacking means unauthorised access, malicious damage and/or interference.
As you browse PaulaB Jewellery & Accessories, advertising cookies will be placed on your computer so that we can personalise your shopping experience.
By entering this website you agree to these terms and conditions. From time to time, this Agreement will be reviewed and may be revised. REALM Origin reserves the right to change this Agreement at any time. Any such changes will be posted on this website.
GOVERNING LAW
These Terms and Conditions (and all non-contractual relationships between you and us) shall be governed by and construed in accordance with the law of New South Wales and both parties hereby submit to the jurisdiction of the courts of New South Wales.